Coronavirus

Coronavirus


Dear guests,

First of all, we want to express our gratitude to all our guests. Not only do people respond sympathetically to the Coronavoucher (an initiative of ANVR and SGR), but we also receive many personal expressions of support during these difficult times. Also, a word of thanks to our main partners: our hotels, local parties, Bio-Racer, Fuji, SKS and Born, for their trust, support and their belief in cycling fun.
From the beginning of the existence of our company, we have committed ourselves 100% to personal service, good quality and ultimate cycling pleasure. And that is exactly the way we look to the future. The Corona crisis is not easy for anyone, but we trust that we will come out of this and that we will soon be able to create new cycling memories on the cycling paradise, together with you.

We will keep you as well as possible informed of developments. Below you can read the most current state of affairs.
 

Update 16-01-2021 

As previously reported, our organization will not give up during the corona period. 

No, on the contrary, Fred Rompelberg and his team meanwhile use the time usefully to make new plans and further professionalise the organization. 
In addition to high-quality cycling equipment, a great hotel and a customer-friendly treatment, the success of your cycling holiday largely depends on the chosen cycling group and the performance of the group leaders.

With other providers it is often difficult to find a suitable level group. 
Not at Fred Rompelberg Bicycle Holidays. 
Due to the large number of groups, there is more than enough choice to join a suitable group.

We select our group leaders very carefully. 
In the follow-up process, we are constantly on-the-job engaged in their coaching. 
Our group leaders have only one assignment: to come home from a guided tour with only satisfied participants.

We expect to be able to get back to work fairly quickly. 
Fred Rompelberg and his team are ready to give you an unforgettable cycling holiday. 
And ….. You do not run any risk. 
We have more than 25 years of experience and are affiliated with the ANVR and SGR.

Bookings continue to run fantastically for 2021.

This also applies to bicycle sales. Formidable!

Look further on our website for the sale of our bikes.

 

Update 09-01-2021 

A difficult year for us all is behind us. We are only looking toward the future.

Only hold on for a little while and then the holiday flow to Mallorca will start again. The Fred Rompelberg Bicycle Holidays team is absolutely ready. The group leaders and mechanics have prepared themselves optimally in their home country and can hardly wait to get started. The motivation of our entire team is enormous. 

The bicycles are optima forma ready for hundreds of kilometers of cycling and holiday fun. Our bike park has been expanded again. The new cycling clothing is ready to be fitted. The ladies of the boutique also have their shop in perfect order. A breath of fresh air is blowing in our office again. You can safely book, our organization is affiliated with the ANVR and SGR, so you do not run any risk. 

We will keep you informed of developments through our newsletters. 

Especially stay healthy!

Bookings continue to run fantastically for 2021.

This also applies to bicycle sales. Formidable!

Look further on our website for the sale of our bikes.

 

Update 01-01-2021 

We wish everyone a happy and healthy 2021 and that we will all beat the Corona Virus!

 

Update 19-12-2020 

Fred Rompelberg Bicycle Holidays wishes you a very Merry Christmas, but above all, very good health!

It is a disappointment that we are dealing with a new lockdown again. 
The measures were to be expected, but positive as we are, it was still a disappointment. 
However, with our optimistic attitude, we will continue to optimize our organization and make new plans. We are even looking for new locations to roll out the successful Fred Rompelberg concept elsewhere. 
Cycling is possible, although limited, for example in the Netherlands you can only cycle together with 2 people. 
The upcoming winter will also not participate in fun cycling activities. 
However, as soon as Mallorca is open to tourism again, the damage is quickly made up for with a holiday at Fred Rompelberg Bicycle Holidays. 
As soon as there is even a small hole, we guarantee to pamper you with our well-known service and quality. 
By the way, newspaper De Limburger paid attention to the founder and namesake of our company last Saturday in a two-page article. 

By clicking on the link you can enjoy an extremely interesting and fun article about Fred Rompelberg 268 km.

https://fredrompelberg.com/de-limburger/

In the meantime, we will continuously inform you about the developments regarding the corona restrictions.

One thing is certain: Everything will get better!!!
 

Bookings continue to run fantastically for 2021.

This also applies to bicycle sales. Formidable!

Look further on our website for the sale of our bikes.

 

Update 12-12-2020 

Customer-friendly with personal attention!

Due to the corona conditions, we have had an unusual year, but we are not standing still. In the background we are constantly working on developing new plans for the coming period. We now have the time for that. The approach of continuous improvement is, at Fred Rompelberg Bicycle Holidays, an ongoing process.

We are busy optimizing our bicycle park, now also with racing bikes that are equipped with electrical support. We continuously adjust our standard matters positively and emphasize our strengths. Our organization stands for Top-Service and Top-Quality in the broadest sense of the word, furthermore: customer-friendliness also at its best with personal attention. Our spearheads are on the one hand professional bicycle equipment and on the other hand the large number of level groups. Partly because of this, Fred Rompelberg Bicycle Holidays offers suitable bicycle equipment and a suitable bicycle group for everyone, from young to old, from beginner to professional. We are ready to pamper you in Mallorca for the coming year. Do not hesitate to book or reserve now. And above all stay healthy!

Bookings continue to run fantastically for 2021.

This also applies to bicycle sales. Formidable!

Look further on our website for the sale of our bikes.

 

Update 5-12-2020 

Huge demand for our racing bikes with electric assistance for hire!

Whole Europe is now completely enthusiast of bicycles with electric support. It was predictable that the hype would spread to sunny Mallorca. And that’s right: now no longer with the rental car around the island, but sporty in action on the always sunny Mallorca. Rolling roads, hills and mountains are no longer a problem. Fred Rompelberg has a large arsenal of bicycles, E-bikes and now also racing bicycles with electric support in his range. Follow the news on our website and book now for 2021. We can get back to work with the vaccine next year 2021. In any case, we can hardly wait to come back to Mallorca.

Bookings continue to run fantastically for 2021.

This also applies to bicycle sales. Formidable!

Look further on our website for the sale of our bikes.

 

Update 3-9-2020 

At the moment there is a negative travel advice for Mallorca from most European countries. We therefore cancel all trips with a departure date up to and including 19 September. Guests who booked a trip during this period will receive a personal message about this via email.


Update 17-8-2020

The Coronavirus seems to be reviving in Europe. Germany and the Netherlands have just issued negative travel advice for Mallorca and large parts of Spain. 

We are currently investigating exactly what that means for the booked trips in the autumn and will keep you informed via this website, via our newsletter and via facebook. Guests who have booked a trip for this fall will receive an email within a few days. 

All the best for now and be safe.  

Family Rompelberg 
Tiny, Fred268km, Letizia and Jetse


Update 11-7-2020

Yes, we are open!

Our main station in Playa de Palma, in Hotel Taurus Park, will be open again from 1 July. So you can go here for your cycling holiday or rental bike. In everything we take into account the locally applicable measures and protocols for the tourism industry.

Despite everything, it is currently beautiful cycling in Mallorca! From July 4 to August 15 we organize cycling holidays in the French Alps. You are also very welcome there and we will of course take into account the measures.  


Below you can read our previous messages about Corona, concerning canceled trips last spring:

 

Last text update on 21-5-2020

The Corona virus (COVID-19) has a major impact on everyone’s lives. To contain the corona virus in Spain and Mallorca measures are being taken. These measures are slowly being relaxed, we are closely monitoring the developments.

Due to this situation, we now cancel all trips with start date up to and including 18th of June. Our bicycle rental will be closed as well.

To all guests with a start date of their trip from March 15th up to and including June 18th we offer two options:

  1. Free rebooking of your trip to a date later this year. There might be price differences which could be to your benefit or to your disadvantage. With every rebooking we will talk to the hotel and make sure that any additional cost can be limited. For maximum flexibility, we are extending our autumn season this year to the period from August 28 to November 22. Our bike rental is opened all year round – in normal circumstances.
     
  2. Compensation in the form of a “Coronavoucher” for 100% of the travel sum paid to us (flight, arrangement, rental bicycle, group tickets). The Coronavoucher – an initiative of the industry association ANVR and the guarantee fund SGR – was created to offer travelers adequate compensation and to enable travel organizations to survive this phase. This voucher is valid for bookings within 12 months after issue (the travel date may fall outside this period) and for all our travel products such as packages, bicycle rental and airline tickets. Trips booked with this voucher are covered by the SGR guarantee scheme.

We use the emailadress solutions@fredrompelberg.com to communicatie with our guests about this matter.We will do our best to process rebookings and send the vouchers as soon as possible. Keep in mind that this can take a while because of the large number of requests. 

Was your cycling holiday planned with a start date between March 15 and May 31st? And haven’t you received an email yet? Then perhaps something technically went wrong. Send us an email via solutions@fredrompelberg.com and we will be happy to help you.

Stay healthy and hopefully we see eachother soon on Mallorca.

Family Rompelberg

Tiny, Fred268km, Letizia and Jetse

 

 * More information about the Corona Voucher:

The current Corona crisis has a magnitude and an economic impact that has not yet occurred in post-war history. The travel industry is one of the hardest hit, because currently no trips can take place and there are hardly any trips booked. This poses enormous financial problems to the travel industry. Many costs have already been paid in advance, such as e.g. flights and hotels, and in our case e.g. also bicycles and clothing.

Normally, if your travel organization cancels your trip, you will get a refund. The law that protects you as a traveler is in this situations impossible to follow for travel organizations. There is no money to refund the canceled trips now. If travelers would now claim their money, travel organizations would fall over, employees would be on the street and many guests would be harmed.

As a solution to this impasse, guarantee fund SGR and travel industry organization ANVR have taken the initiative to introduce the Corona voucher. This voucher ensures that the traveler is not duped. After all, he retains the right to a future trip, to the value of the paid travel sum. On the other hand, the voucher prevents travel companies from falling over by the obligation to repay all booked trips. Due to its great social importance, the Corona voucher has received approval from the Ministry of Economic Affairs and from the regulator ACM, the Authority for Consumers and Markets.

With progressive insight and in consultation with the ANVR, we have decided not to pass on the previously announced administration costs upon handing in the Corona voucher to the guest. This means, as our guest, you retain the right to 100% of your paid travel sum. Moreover, because the value of the voucher falls under the cover of the SGR, your money is guaranteed for you as a traveler – Guarantee fund SGR pays for your trip or refunds your money should we as an organization go bankrupt.
 

The official and current travel advice for Spain