All answers you will find here
Guided Tours
Cycling in groups
“Coast Classic” tour
On Wednesdays we offer a special bus transfer between Andratx and Alcudia. Enquire in the boutiques for details.
E-Bikes guided tours
From our bike rental location Playa de Palma We offer guided e-Bike tours (see information Board). From the other bike rental locations, guests can participate with an e-bike in the groups under the following conditions: -they ride at the end of the group -Overtaking of other participants is strictly forbidden (except when free riding) -Distances exceeding 90 km: the battery must be 100% charged or a replacement battery must be taken along |
Elevation profiles
As part of the guided tours we offer routes with different climbing altimeters. GPS data is also available. |
GPS
We also offer GPS data of routes upon request. The Mallorca bike map is regularly updated, is part of the welcome package and is available in all boutiques. |
Guided tours
Helmets
In our boutiques we have a large assortment of helmets for sale. Rental helmets are also available In each station. Wearing a helmet is compulsory in Spain. |
Transfer Bike Tours
We offer several day trips depending on the location, such as Coastal Classic, Sa Calobra with boat etc. More on the information board.
Guided groups speeds and distances
“Coast Classic” tour
On Wednesdays we offer a special bus transfer between Andratx and Alcudia. Enquire in the boutiques for details.
Elevation profiles
As part of the guided tours we offer routes with different climbing altimeters. GPS data is also available. |
Travel Packages
“Coast Classic” tour
On Wednesdays we offer a special bus transfer between Andratx and Alcudia. Enquire in the boutiques for details.
Travel Prices
Transfer Bike Tours
We offer several day trips depending on the location, such as Coastal Classic, Sa Calobra with boat etc. More on the information board.
Hotels
Hotel services
Fitness facilities
In our hotels there are several fitness studios and swimming pools. Please refer to the according Hotel websites |
Mallorca for non-cyclists
Our hotels offer a varied program for non-cyclists. The offer varies from cultural excursions to shopping in Palma to yoga workshops.
Massagen
Each bike rental location has a shop, workshop and a bicycle storage room. Each bike rental location offers guided rides.
Information about other services by location such as bus transfers, massages, etc. Can be found on our information boards.
Laundry
Laundry/Wash
Depending on the hotel, laundry and/or laundry services with coins are available at an additional cost. Information directly on our website at the respective bicycle hotel or at the reception of the hotel. FR Bicycle Holidays does not carry out correspondence.
Other accomodation
Massagen
Each bike rental location has a shop, workshop and a bicycle storage room. Each bike rental location offers guided rides.
Information about other services by location such as bus transfers, massages, etc. Can be found on our information boards.
Other hotels
Hotels without bicycle infrastructure and services offered by FR Bicycle Holidays are considered by us as third party hotels. The following special rules are applicable to guests of these hotels (including Fincas, Private accommodation): Rental bicycles: For Rent a valid Proof of identity (passport, identity card, Identity card). Link: Rental Bike prices! Guided rides: You can participate at guided rides-provided there are still places in the group. |
Locations
Alcudia
“Coast Classic” tour
On Wednesdays we offer a special bus transfer between Andratx and Alcudia. Enquire in the boutiques for details.
Bicycle Parking
In Bike Hotels with a bike cellar it is forbidden for the guest to take the bike to the room. Personal bikes (with a Full Service package) can be stored in the appropriate places. To secure the bike you will receive a lock for a deposit of €5. A wheel hook (with safety cable) is available for each guest for the entire duration of the stay. Guests of third party hotels can rent bike parking in our bike storage for a fee of €30,-per week (extra day €3,-).
Bicycle stations
Each bike rental location has a shop, workshop and a bicycle storage room. There are group rides from any location.
Information about other services by location such as bus transfers, massages, etc. Can be found on our information boards.
Opening hours
Our boutiques/workshops are usually open at 9.00 pm and close at 18.30 pm. In each location, the times of breaks and the exact opening times may vary on certain days.
Seasonal Dates/Cycling season
The duration of the season at the locations including guided rides is different. The timetable of rental and in the boutiques may depend on the cycling season.
Arenal
Bicycle Parking
In Bike Hotels with a bike cellar it is forbidden for the guest to take the bike to the room. Personal bikes (with a Full Service package) can be stored in the appropriate places. To secure the bike you will receive a lock for a deposit of €5. A wheel hook (with safety cable) is available for each guest for the entire duration of the stay. Guests of third party hotels can rent bike parking in our bike storage for a fee of €30,-per week (extra day €3,-).
Bicycle stations
Each bike rental location has a shop, workshop and a bicycle storage room. There are group rides from any location.
Information about other services by location such as bus transfers, massages, etc. Can be found on our information boards.
Opening hours
Our boutiques/workshops are usually open at 9.00 pm and close at 18.30 pm. In each location, the times of breaks and the exact opening times may vary on certain days.
Seasonal Dates/Cycling season
The duration of the season at the locations including guided rides is different. The timetable of rental and in the boutiques may depend on the cycling season.
Others
Cycling Map, GPS
Cycling map
The Mallorca bike map is regularly reviewed and is part of the welcome package and is available at the boutiques of FR Bicycle Holidays. GPS data is also available upon request.
Roadside assistance
In case of serious problems, we can pick you up on the go and/or repair the bike. In case of breakdown, please contact the emergency number: + 34 664 321 807
Velodrome
Sineu: The cycling track is public, ideal to give it a try. Group rides to here are on the information board at the boutiques.
Palma: The cycling track is only open to professional cyclists. Upon request and timely request, it is possible to use this fee.
Fotoservice
Photos
From our location Playa de Palma our photographer takes private and group photos on the way. In our photo gallery you will find the weekly group photos, arranged by bike location. |
Fred 268 Shops
Online Shop
Under construction
Opening hours
Our boutiques/workshops are usually open at 9.00 pm and close at 18.30 pm. In each location, the times of breaks and the exact opening times may vary on certain days.
Job Offers
Jobs
Vacancies are available under vacancies. You can send us an open cover letter. info@fredrompelberg.com
Medical Services
Doctor/Emergency Service
Fred Rompelberg Bicycle Holidays works with different hospitals. Emergency numbers are on the bike map and on the card in the Welcome pack. This card together with an ID card (ID/passport) must be taken with each tour. |
Non cyclists
Mallorca for non-cyclists
Our hotels offer a varied program for non-cyclists. The offer varies from cultural excursions to shopping in Palma to yoga workshops.
Prices
Payment options
Credit card payments
In the shops paying with credit cards is possible. There is an upcharge of 3%. Tickets for bus transfers or for ferry rides with bikes can only be paid in cash.
Prices Cycling Service Packages
Insurance Rental Bike
Rental prices for bicycles include insurance against damage and breakage in traps. All bikes are also insured against theft if they are connected to the bicycle cellar with lock and steel wire.
Prices Rental Bikes
Bike Rental
During the high season the weekly rate applies for a rental period of 4 to 7 days.
The bike reservation can be made as part of a Full Service package or as “Bike rental only” in the reservation system.
Daily rent
Bicycles can be rented on site for 1, 2 or 3 days-always subject to availability! Advance booking is NOT possible.
Detailed information.
Long Term rental
Long-term tenants pay from the 3rd week 50 of the weekly rental price.
Deposit of the security
No security is required for rental bicycles. Locks (Spiral locks for securing the e-bike on the road and a lock in front of the bicycle cellar), a pump, speedometer, a spare tire we lend for a security of €20,- |
Disclaimer Rental Bikes
BIKE RENTAL The liability is limited to: damage to the rental bike due to a crash/accident. Prices Disclaimer PRIVATE BIKE A private bicycle that is stolen by FR Bicycle Holidays from a bike shelter (for a fee) is reimbursed for a limited maximum amount. Base: Current maximum price of our bike sales list. Compensation is only paid if theft is reported and the decision to stop the investigation is available. In principle, we recommend each guest to close a private theft insurance. |
Insurance Rental Bike
Rental prices for bicycles include insurance against damage and breakage in traps. All bikes are also insured against theft if they are connected to the bicycle cellar with lock and steel wire.
Long Term Rentals
Long-term tenants pay from the 3rd week on only 50% of the weekly rental price. This applies to all types of bikes. The reservation is made exclusively through our reservation system for rental bicycles. The rental contract must be presented upon pickup.
Pedal Systems
We have the following pedal systems: SPD-MTB, SPD-SL, Look Keo and standard pedals. Please do not bring your own. Pedals do not cost extra rent.
Roadside assistance
In case of serious problems, we can pick you up on the go and/or repair the bike. In case of breakdown, please contact the emergency number: + 34 664 321 807
Rental Bikes
Bicycle Sale
Bike Sales
The rental bicycles are for sale from mid-May to the end of December in Majorca. The bikes are collected at the end of May in Maastricht.
Information can be obtained in the boutiques or at info@fredrompelberg.com
Shipment of bicycles within Europe is not done.
Bike Components
Components
If you want to know more about the components we use and what you can find on your bike, we refer to the information about our rental bikes.
Click here https://fredrompelberg.com/fietsvakantie/huurfiets/
Conversions/transmission
The rental bikes are well assembled. Changes in adjustment are made by our mechanics and therefore the tenant is not allowed to do so themselves. The exception is a personal triathlon handlebar, speedometer or GPS device. These can be mounted by the tenant, but damage caused by this is borne by the tenant. Saddles and pedals are assembled by our mechanics
Disc brakes
Link to Full Carbon Disk
Fender
Racing and sports bikes with mudguards are not available.
Own mudguard against the rain can be taken away.
Pedal Systems
We have the following pedal systems: SPD-MTB, SPD-SL, Look Keo and standard pedals. Please do not bring your own. Pedals do not cost extra rent.
Pumps
In each station and hotel with service charge, our guests can use the available bicycle pumps.
Each rental bike is equipped with a mini pump (no extra cost). In case of loss, a fee of €10,- is due.
Rental Bike Equipment
All rental bikes: speedometer, mini pump, saddle bag with spare tire and 2 tire levers
E-Bikes: With driving assistant, key, battery, charger, back pocket with spare tire and 2 tire levers or breakdown spray
Pedal systems: (at no extra cost) SPD-MTB, SPD-SL, Look Keo, rubber pedals or own pedals
Saddles: Fizik Aliante Delta, Lady ladies Saddle
Bottle Cage: Road Bikes 2, sports bikes and E-bikes 1
Saddles
Our bikes are equipped with the following saddles: Oval men’s saddle, Lady saddle.
You can also bring your own saddle (without seatpost).
Speedometer/Computer
All rental bikes are equipped with a speedometer (at no extra cost).
Our speedometers contain the functions: daily mileage, total mileage, average speed and time (without heart rate).
In case of loss, there is a fee of €20,-payable.
It is possible to bring your own speedometer, but it has to be assembled yourself. In this case, our speedometer is removed.
Trial / triathlon bars
Triathlon handlebars can not be rented. However, your private triathlon bar can be mounted by yourself. With it you can not participate in group rides. The tenant is liable for damage to the handlebars.
Tyre pressure
Tyre pressure must be checked before each departure. Depending on the weight, 6-8 bar is the ideal dosage. This increases the durability of the tires, as well as the ride comfort and reduces the rolling resistance.
Bike Measurements
Frame size
Body and leg lengths are essential for determining the frame size. They are requested by e-mail or measured on location. Because of the different types of bike frames, measuring is very important. The bike is adjusted correctly by our mechanics (saddle height, pedal and saddle selection).
FR Bicycle Holidays uses its own frame sizes because the details of the respective manufacturers are different.
Steering width, crank and stem length are tuned to the wheel sizes, see FAQ/road bikes.
Handlebar/Steal
Types of handlebars (see rental bikes) Road bikes Carbon: race bike handlebar, racing bikes Alu: racing handlebar or straight handlebar, sports bikes: straight handlebar
E-Bikes: Straight handlebar City Bikes: straight handlebar pre-built: be adjusted to the respective frame size or adjusted to your handlebar.
Wheel Dimensions
After your registration you will receive a separate e-mail from us in which we request your measurements. This way we can choose your frame size correctly and adjust your bike appropriately. If you pick this up, your rental bike is tuned to you. This service is free of charge.
Delivery Rental Bikes
Cancel bike rental
For cancellations and changes (individual and group bookings) please contact info@fredrompelberg.com
Delivery service
We deliver your rental bikes (almost) everywhere (hotel of third parties, apartment or private Finca) where you can go with a normal car. And we’ll pick it up again. Please indicate this when renting the bikes.
Other rentals
Cancel bike rental
For cancellations and changes (individual and group bookings) please contact info@fredrompelberg.com
Carbon Wheels/Disk
More information about our wheels and disc brakes can be found on this page: https://fredrompelberg.com/fietsvakantie/huurfiets/
E-Bikes
We offer e-bikes of the latest generation, bookable via the reservation system! |
Fender
Racing and sports bikes with mudguards are not available.
Own mudguard against the rain can be taken away.
Locks
Locks (Spiral locks to secure the bike on the road and locks in front of the bicycle cellar) we lend for a deposit of €5,-
Long Term Rentals
Long-term tenants pay from the 3rd week on only 50% of the weekly rental price. This applies to all types of bikes. The reservation is made exclusively through our reservation system for rental bicycles. The rental contract must be presented upon pickup.
Mountain bikes
Since 2019 we do not offer mountain bikes.
Pumps
In each station and hotel with service charge, our guests can use the available bicycle pumps.
Each rental bike is equipped with a mini pump (no extra cost). In case of loss, a fee of €10,- is due.
Rental Bike Equipment
All rental bikes: speedometer, mini pump, saddle bag with spare tire and 2 tire levers
E-Bikes: With driving assistant, key, battery, charger, back pocket with spare tire and 2 tire levers or breakdown spray
Pedal systems: (at no extra cost) SPD-MTB, SPD-SL, Look Keo, rubber pedals or own pedals
Saddles: Fizik Aliante Delta, Lady ladies Saddle
Bottle Cage: Road Bikes 2, sports bikes and E-bikes 1
Rental Bikes Group discounts
For group bookings, every 16th bike is free.
Rental clothes/Shoes
For hygienic reasons we do not rent clothes and shoes.
Other services
Bicycle child seats
Are only available in some locations in a limited number. Ask the spot. |
Bicycle cleaning
Bicycle cleaning is included in the rental price.
Bicycle Parking
In Bike Hotels with a bike cellar it is forbidden for the guest to take the bike to the room. Personal bikes (with a Full Service package) can be stored in the appropriate places. To secure the bike you will receive a lock for a deposit of €5. A wheel hook (with safety cable) is available for each guest for the entire duration of the stay. Guests of third party hotels can rent bike parking in our bike storage for a fee of €30,-per week (extra day €3,-).
Bike Sales
The rental bicycles are for sale from mid-May to the end of December in Majorca. The bikes are collected at the end of May in Maastricht.
Information can be obtained in the boutiques or at info@fredrompelberg.com
Shipment of bicycles within Europe is not done.
Cancel bike rental
For cancellations and changes (individual and group bookings) please contact info@fredrompelberg.com
Children’s Bikes
Are Only available in some locations in a limited number. Ask please on site. |
Cycling map
The Mallorca bike map is regularly reviewed and is part of the welcome package and is available at the boutiques of FR Bicycle Holidays. GPS data is also available upon request.
Delivery service
We deliver your rental bikes (almost) everywhere (hotel of third parties, apartment or private Finca) where you can go with a normal car. And we’ll pick it up again. Please indicate this when renting the bikes.
GPS
We also offer GPS data of routes upon request. The Mallorca bike map is regularly updated, is part of the welcome package and is available in all boutiques. |
Kids Trailers
Rental upon request. |
Locks
Locks (Spiral locks to secure the bike on the road and locks in front of the bicycle cellar) we lend for a deposit of €5,-
Pedal Systems
We have the following pedal systems: SPD-MTB, SPD-SL, Look Keo and standard pedals. Please do not bring your own. Pedals do not cost extra rent.
Pumps
In each station and hotel with service charge, our guests can use the available bicycle pumps.
Each rental bike is equipped with a mini pump (no extra cost). In case of loss, a fee of €10,- is due.
Rental Bikes Group discounts
For group bookings, every 16th bike is free.
Roadside assistance
In case of serious problems, we can pick you up on the go and/or repair the bike. In case of breakdown, please contact the emergency number: + 34 664 321 807
Roadside assistance/accidents on the road
For irreparable defects there is a pick-up service. You can find the telephone or emergency number on the information board at the boutique and on the FRBH Mallorca card. If the rental bike is irreparable, please contact the emergency number + 34 664 321 807 (10:00-18:00 hours). If the use of a taxi is necessary, ask for an expense report or a “Factura Simplificada”. Reimbursement of costs can only be received from this and only in case of an irreparable defect. |
Prices
Bicycle cleaning
Bicycle cleaning is included in the rental price.
Bicycle Parking
In Bike Hotels with a bike cellar it is forbidden for the guest to take the bike to the room. Personal bikes (with a Full Service package) can be stored in the appropriate places. To secure the bike you will receive a lock for a deposit of €5. A wheel hook (with safety cable) is available for each guest for the entire duration of the stay. Guests of third party hotels can rent bike parking in our bike storage for a fee of €30,-per week (extra day €3,-).
Bike Rental
During the high season the weekly rate applies for a rental period of 4 to 7 days.
The bike reservation can be made as part of a Full Service package or as “Bike rental only” in the reservation system.
Daily rent
Bicycles can be rented on site for 1, 2 or 3 days-always subject to availability! Advance booking is NOT possible.
Detailed information.
Long Term rental
Long-term tenants pay from the 3rd week 50 of the weekly rental price.
Cancel bike rental
For cancellations and changes (individual and group bookings) please contact info@fredrompelberg.com
Delivery service
We deliver your rental bikes (almost) everywhere (hotel of third parties, apartment or private Finca) where you can go with a normal car. And we’ll pick it up again. Please indicate this when renting the bikes.
Deposit of the security
No security is required for rental bicycles. Locks (Spiral locks for securing the e-bike on the road and a lock in front of the bicycle cellar), a pump, speedometer, a spare tire we lend for a security of €20,- |
Disclaimer Rental Bikes
BIKE RENTAL The liability is limited to: damage to the rental bike due to a crash/accident. Prices Disclaimer PRIVATE BIKE A private bicycle that is stolen by FR Bicycle Holidays from a bike shelter (for a fee) is reimbursed for a limited maximum amount. Base: Current maximum price of our bike sales list. Compensation is only paid if theft is reported and the decision to stop the investigation is available. In principle, we recommend each guest to close a private theft insurance. |
Insurance Rental Bike
Rental prices for bicycles include insurance against damage and breakage in traps. All bikes are also insured against theft if they are connected to the bicycle cellar with lock and steel wire.
Long Term Rentals
Long-term tenants pay from the 3rd week on only 50% of the weekly rental price. This applies to all types of bikes. The reservation is made exclusively through our reservation system for rental bicycles. The rental contract must be presented upon pickup.
Pedal Systems
We have the following pedal systems: SPD-MTB, SPD-SL, Look Keo and standard pedals. Please do not bring your own. Pedals do not cost extra rent.
Pumps
In each station and hotel with service charge, our guests can use the available bicycle pumps.
Each rental bike is equipped with a mini pump (no extra cost). In case of loss, a fee of €10,- is due.
Rental Bikes Group discounts
For group bookings, every 16th bike is free.
Roadside assistance
In case of serious problems, we can pick you up on the go and/or repair the bike. In case of breakdown, please contact the emergency number: + 34 664 321 807
Roadside assistance/accidents on the road
For irreparable defects there is a pick-up service. You can find the telephone or emergency number on the information board at the boutique and on the FRBH Mallorca card. If the rental bike is irreparable, please contact the emergency number + 34 664 321 807 (10:00-18:00 hours). If the use of a taxi is necessary, ask for an expense report or a “Factura Simplificada”. Reimbursement of costs can only be received from this and only in case of an irreparable defect. |
Speedometer/Computer
All rental bikes are equipped with a speedometer (at no extra cost).
Our speedometers contain the functions: daily mileage, total mileage, average speed and time (without heart rate).
In case of loss, there is a fee of €20,-payable.
It is possible to bring your own speedometer, but it has to be assembled yourself. In this case, our speedometer is removed.
Reservations
Bike Rental
During the high season the weekly rate applies for a rental period of 4 to 7 days.
The bike reservation can be made as part of a Full Service package or as “Bike rental only” in the reservation system.
Daily rent
Bicycles can be rented on site for 1, 2 or 3 days-always subject to availability! Advance booking is NOT possible.
Detailed information.
Long Term rental
Long-term tenants pay from the 3rd week 50 of the weekly rental price.
Bike Reservation
During the high season the weekly rate applies for a rental period of 4 to 7 days.
The bike rental is as part of a Full Service package or as “Bike rental only” in the reservation system.
Daily rent
Bicycles can be rented on site for 1, 2 or 3 days-always subject to availability! Advance booking is NOT possible.
Detailed information.
Long Term rental
Long-term tenants pay from the 3rd week 50 of the weekly rental price.
Cancel bike rental
For cancellations and changes (individual and group bookings) please contact info@fredrompelberg.com
Delivery service
We deliver your rental bikes (almost) everywhere (hotel of third parties, apartment or private Finca) where you can go with a normal car. And we’ll pick it up again. Please indicate this when renting the bikes.
Insurance Rental Bike
Rental prices for bicycles include insurance against damage and breakage in traps. All bikes are also insured against theft if they are connected to the bicycle cellar with lock and steel wire.
Long Term Rentals
Long-term tenants pay from the 3rd week on only 50% of the weekly rental price. This applies to all types of bikes. The reservation is made exclusively through our reservation system for rental bicycles. The rental contract must be presented upon pickup.
Pedal Systems
We have the following pedal systems: SPD-MTB, SPD-SL, Look Keo and standard pedals. Please do not bring your own. Pedals do not cost extra rent.
Rental Bikes Group discounts
For group bookings, every 16th bike is free.
Types of bicycles
Components
If you want to know more about the components we use and what you can find on your bike, we refer to the information about our rental bikes.
Click here https://fredrompelberg.com/fietsvakantie/huurfiets/
Handlebar/Steal
Types of handlebars (see rental bikes) Road bikes Carbon: race bike handlebar, racing bikes Alu: racing handlebar or straight handlebar, sports bikes: straight handlebar
E-Bikes: Straight handlebar City Bikes: straight handlebar pre-built: be adjusted to the respective frame size or adjusted to your handlebar.
Mountain bikes
Since 2019 we do not offer mountain bikes.
Trekkingbikes
We do not have trekking bikes on offer.
Travel Packages
Hotel transfers
Airport Transfer
Each bike rental location has a shop, workshop and a bicycle storage room. Each location offers group rides.
Information about other services by location such as bus transfers, massages, etc. Can be found on our information boards.
Insurance
Travel insurance
When a natural disaster occurs during your trip to your destination or when there are serious problems. If your travel program needs to be changed or if you need to move to another hotel. Sometimes if a trip should even be interrupted and you have to go back sooner. The Calamity Fund pays the extra costs for changing a trip. If the journey is to be interrupted, the fund will reimburse the unused travel days. Link to https://www.calamiteitenfonds.nl/
Fred Rompelberg Bicycle Holidays is affiliated with the SGR. Is your travel company facing financial problems? Don’t worry. Even if it goes bankrupt, your trip is easily rebooked or refunded. And the beauty is that it costs you nothing. Always book with a connected travel company. Link to https://www.sgr.nl
Other Cost
Bicycle Parking
In Bike Hotels with a bike cellar it is forbidden for the guest to take the bike to the room. Personal bikes (with a Full Service package) can be stored in the appropriate places. To secure the bike you will receive a lock for a deposit of €5. A wheel hook (with safety cable) is available for each guest for the entire duration of the stay. Guests of third party hotels can rent bike parking in our bike storage for a fee of €30,-per week (extra day €3,-).
What is included?
Airport Transfer
Each bike rental location has a shop, workshop and a bicycle storage room. Each location offers group rides.
Information about other services by location such as bus transfers, massages, etc. Can be found on our information boards.
Bicycle cleaning
Bicycle cleaning is included in the rental price.
Bicycle Parking
In Bike Hotels with a bike cellar it is forbidden for the guest to take the bike to the room. Personal bikes (with a Full Service package) can be stored in the appropriate places. To secure the bike you will receive a lock for a deposit of €5. A wheel hook (with safety cable) is available for each guest for the entire duration of the stay. Guests of third party hotels can rent bike parking in our bike storage for a fee of €30,-per week (extra day €3,-).
Cycling map
The Mallorca bike map is regularly reviewed and is part of the welcome package and is available at the boutiques of FR Bicycle Holidays. GPS data is also available upon request.
Insurance Rental Bike
Rental prices for bicycles include insurance against damage and breakage in traps. All bikes are also insured against theft if they are connected to the bicycle cellar with lock and steel wire.
Pedal Systems
We have the following pedal systems: SPD-MTB, SPD-SL, Look Keo and standard pedals. Please do not bring your own. Pedals do not cost extra rent.
Pumps
In each station and hotel with service charge, our guests can use the available bicycle pumps.
Each rental bike is equipped with a mini pump (no extra cost). In case of loss, a fee of €10,- is due.
Roadside assistance
In case of serious problems, we can pick you up on the go and/or repair the bike. In case of breakdown, please contact the emergency number: + 34 664 321 807
Roadside assistance/accidents on the road
For irreparable defects there is a pick-up service. You can find the telephone or emergency number on the information board at the boutique and on the FRBH Mallorca card. If the rental bike is irreparable, please contact the emergency number + 34 664 321 807 (10:00-18:00 hours). If the use of a taxi is necessary, ask for an expense report or a “Factura Simplificada”. Reimbursement of costs can only be received from this and only in case of an irreparable defect. |
Speedometer/Computer
All rental bikes are equipped with a speedometer (at no extra cost).
Our speedometers contain the functions: daily mileage, total mileage, average speed and time (without heart rate).
In case of loss, there is a fee of €20,-payable.
It is possible to bring your own speedometer, but it has to be assembled yourself. In this case, our speedometer is removed.
Travel insurance
When a natural disaster occurs during your trip to your destination or when there are serious problems. If your travel program needs to be changed or if you need to move to another hotel. Sometimes if a trip should even be interrupted and you have to go back sooner. The Calamity Fund pays the extra costs for changing a trip. If the journey is to be interrupted, the fund will reimburse the unused travel days. Link to https://www.calamiteitenfonds.nl/
Fred Rompelberg Bicycle Holidays is affiliated with the SGR. Is your travel company facing financial problems? Don’t worry. Even if it goes bankrupt, your trip is easily rebooked or refunded. And the beauty is that it costs you nothing. Always book with a connected travel company. Link to https://www.sgr.nl