Conditions

• You practice cycling sports activities in Mallorca at your own risk. It is your own responsibility to observe the traffic rules! The Rompelberg Cycling Holidays Team is in no case responsible for any physical or material defects you may face during your (sports) activities on Mallorca, also in case you ride in a group with or without a guide of the Rompelberg Cycling Holidays Team.
• A crash helmet is mandatory on Mallorca. Wearing a helmet is therefore mandatory in all cycling activities organized by the Rompelberg Cycling Holidays Team.
• The Rompelberg Cycling Holidays Team has no liability for services and offers of tour operators or travel agencies and their (promised) performance or quality levels. Nor does the Rompelberg Cycling Holidays Team have any liability for the performance of hotels booked through the Rompelberg Cycling Holidays Team.
• The distances indicated for guided group tours and the planned average speeds are an indication of the character of the ride. Depending on the profile of the terrain, the weather and the wishes of the group members, they may be deviated from.
• The renter of a rented bike is responsible for all defects due to careless handling, dropping of the bike, theft, etc. The bike insurance is optional and can be added and insures against damage due to falls or theft from the Rompelberg Cycling Holidays Team bike cellar. We ask that you treat your rental bike as if it were your own.
• The Rompelberg Cycling Holidays Team takes no responsibility for all website links referred to on the Rompelberg Cycling Holidays website. This concerns both their form and content, as we have no influence on their design and constant modification.

Website and booking conditions

• The entire content of this website was compiled to the best of our knowledge. The Rompelberg Cycling Holidays-Team takes no responsibility for any errors, which may have crept in despite the utmost care.
• Prices are subject to technical errors and may vary from day to day, hotel or other accommodation.
• Differences in seasonal prices or promotional prices are also possible.

Booking conditions for the trip you book with us

The package includes hotel, transfer from the airport to your hotel and back, bike sports package and bike rental if required. Flight ticket is exclusive.

At the time you book the trip and receive the invoice, a 30% deposit is required.

General conditions
Rompelberg Cycling Holidays applies the ANVR travelers terms and conditions.
In addition to these conditions, the following more flexible cancellation and modification conditions apply.

Payment conditions
After booking, a deposit of 30% of the total travel sum must be paid. At the latest 30 days before departure the remaining amount has to be paid.
Rompelberg Cycling Holidays does NOT charge any booking or reservation fees.
However, you have the option to pay the rental bike on the spot. A 10 euro administration fee will be charged for this.

Changes
You can change a booked trip, with the exception of flights, free of charge up to 48 before arrival.
An exception to these modification conditions are the flights booked by Rompelberg Cycling Holidays. This is subject to the change conditions of the airline concerned (possible change fee and possible difference in flight fare).

Cancellations
Up to 48 hours before departure, with the exception of flights, it is possible to cancel free of charge. If you cancel a trip within 48 hours before departure, the cancellation fee is 50% of the total trip cost.
An exception to these cancellation conditions are flights booked by Rompelberg Cycling Holidays. This is subject to the cancellation conditions of the airline concerned.

Group bookings

For group bookings (9 persons or more), different modification and cancellation conditions apply.

Payment conditions
After booking, a deposit of 30% of the total travel sum must be paid. At the latest 30 days before departure the remaining amount has to be paid.
Rompelberg Cycling Holidays does NOT charge any booking or reservation fees.
However, you have the option to pay the rental bike on the spot. A 10 euro administration fee will be charged for this.

Changes
A booked trip can be changed free of charge up to 2 months before departure. From 2 months before departure a change is always on request and change fees are possible.
An exception to these change conditions are flights booked by Rompelberg Cycling Holidays. This is subject to the change conditions of the airline concerned (possible change fee and possible difference in flight fare).

Cancellations
Up to 2 months before departure it is possible to cancel 20% of the total group size free of charge.
Up to 15 days before departure it is possible to cancel another 10% of the group size free of charge.

In addition, the following cancellation conditions apply:
– Cancellations up to 15 days before departure: 25%.
– Cancellations between 14 days and 48 hours before departure: 50%.
– Cancellations after 48 hours before departure: 100%.

An exception to these cancellation conditions are flights booked by Rompelberg Cycling Holidays. For these, the (group) cancellation conditions of the airline concerned apply.

Conditions bicycle rental

1. During the rental period, the renter shall treat the bicycle as if it were his own.

• The renter is liable for any damage caused by theft, malicious intent or carelessness.
• Upon receiving the bicycle, the renter checks the ready-to-use condition of the bicycle and the presence of bicycle computer, pump and spare bag, in case of loss the cost will be charged.

2. When staying outside the Rompelberg hotels or in the case of single rental, a copy of an ID will be made when picking up the rental bike

3. Maintenance repairs are the responsibility of the rental company, any defect or malfunction must be reported at all times.

4. The rental bike damage insurance only covers accidental damage and theft from the Rompelberg bike garages at hotel Taurus Park, Playa de Palma Suites & Spa, Jade, Llaut Palace, Fontanellas Playa and Rei del Mediterrani Palace, if the bike is locked with the chain.

5. If no damage insurance is purchased, the cost of the parts to be replaced and the corresponding labor hours will be charged to the renter.

6. Use of the rental bike is at your own risk.

The renter must be aware of and comply with the current traffic regulations in Mallorca.
The Rompelberg Bicycle Team is not responsible for any physical or material damage, suffered or caused by the renter while using the rental bike, alone or in groups.

7. Rompelberg Cycling Holidays takes pictures during the guided rides and beyond that can be used for marketing purposes. According to the terms and conditions you agree with this photo service. If you don’t accept, please let us know in advance.

1. The legal relationship between the parties is governed by Dutch law.

2. Disputes will be exclusively settled by the competent court of the District Court Maastricht, Limburg Netherlands.

Calamiteitenfonds (Calamity Fund)

Rompelberg Cycling Holidays B.V. KvK: 68439865 is affiliated with the Stichting Calamiteitenfonds Reizen. The guarantee of the Calamity Fund means that you, as a traveler participating in a trip to which the guarantee applies: – will receive (part of) your travel sum back if we cannot execute the trip as a result of a calamity or cannot execute the trip completely; – will be reimbursed for the necessary additional costs if we have to adapt the trip as a result of a calamity or if we have to repatriate you early.” Calamity means an abnormal event caused by molestation or natural disaster.

SGR

Stichting Garantiefonds Reisgelden (SGR) Rompelberg Cycling Holidays B.V. KvK: 68439865 is affiliated with SGR. You can check this at www.sgr.nl. Within the limits of the SGR-guarantee arrangement, the trips published on this website are covered by the SGR-guarantee. This SGR guarantee means that the consumer is assured that his prepaid travel money will be refunded if the other party cannot fulfill the agreed performance due to financial insolvency. Insofar as the agreement includes transportation and the destination has already been reached, the return trip will be taken care of.